Accessibility Statement

1. Conformance Status

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• The Web Content Accessibility Guidelines (WCAG) 2.1 define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: A, AA, and AAA.

• Flex and Flow is committed to conforming to WCAG 2.1 Level AA. We believe that by adhering to this standard, we provide an optimal and inclusive experience for the majority of our users.

• Current Status: We consider Flex and Flow's website to be Fully Conformant with WCAG 2.1 Level AA. This means that all of the content and features meet the accessibility standard without exception.2. Technical Information

• This website is built and maintained on the Wix platform. Wix provides built-in accessibility features (like alternative text fields, semantic HTML structure, and keyboard navigation support). We actively utilize these features to ensure the best possible experience across a variety of assistive technologies and web browsers.3. Measures Taken to Support Accessibility

• Flex and Flow takes the following measures to ensure accessibility:

• We incorporate accessibility into our procurement practices for third-party tools.

• We provide continuous training to our content creation teams to ensure new information meets accessibility standards.

• All images include appropriate alternative text descriptions.

• The site is fully navigable via keyboard commands without a mouse. 4. Feedback and Support

• We welcome your feedback on the accessibility of the Flex and Flow website. If you encounter accessibility barriers, or if you require assistance with booking or accessing information on the site, please contact us immediately.

• Direct Support Contact:

• Email: stretch@flexandflowwi.com

• We strive to respond to feedback within [Insert Your Response Time, e.g., 2-3 business days] and will work with you to provide the information you need in an accessible format.